What does Big Little Things mean?

By doing little things in our daily lives such as recycling, we can make a big impact together.

Can you tell us about your commitment?

At L’OCCITANE, we worry about the effects of plastic pollution on nature, the land and sea. We want to focus on a circular economy, where most materials used can go on to have a second life. We want to make recycling accessible to everyone.

Why? Where does this commitment come from?

The brand has always been committed to recycling and keeping nature free from pollution. When it was created in 1976, L’OCCITANE launched a bottle-return system for glass bottles, so they could be brought back to a retailer. We believe that small steps such as these that can make a big difference in the long term.

You have chosen to focus your recycling efforts on plastic – like all cosmetic brands. Is it just a trend?

We have had a focused effort on plastic since the birth of our brand! Since the very beginning of L’OCCITANE, our impact on the environment has always been a major concern. In fact, 2019 was the 10th anniversary of our first 100% recycled bottle and we have launched quite a few more since then. Our industry-leading Eco-refills have also been on offer in our shops for over 10 years.

How do I recycle with L’OCCITANE?

Just bring your empty, cleaned and dried, full-sized L’Occitane beauty products or PET bottles from any beauty brand to the below participating L’OCCITANE boutiques:
L’Occitane Khan Market, New Delhi
L’Occitane Select City Walk Mall, New Delhi
L’Occitane Mall Of India, Noida
L’Occitane Ambience Mall, Gurugram
L’Occitane Phoenix Market City, Bangalore
L’Occitane Elante Mall, Chandigarh
L’Occitane Phoenix Market City, Chennai
L’Occitane Quest Mall, Kolkata
L’Occitane South City Mall, Kolkata
L’Occitane Phoenix Market City, Pune
L’Occitane Phoenix Palladium, Mumbai

Can I only recycle L’OCCITANE empties?

You may recycle PET bottles from ANY brand in our recycling programme!

At L’OCCITANE, our recycling programme is different than other beauty brands because we accept empties PET bottles from all beauty brands, not just L’OCCITANE empties. Our main aim is to reduce waste and plastic usage in the environment hence we encourage you to bring back your beauty empties to recycle with us and be rewarded for it!

Can I recycle my travel-sized beauty empties?

We are happy to help you recycle your travel-sized beauty empties. However, these will not count towards redemption of treats.

Can I recycle other containers such as drink bottles or makeup?

We currently do not have the processes in place to recycle other types of plastic packaging, such as drinks bottles or make-up empties. These are the products that we are able to recycle currently:

Face Care: All face care products excluding sheet masks
Hair Care: Shampoos, Conditioners, Hair Masks and Non-Aerosol Sprays
Body Care: Body Creams, Hand Creams and Deodorant Sticks
Toiletries: Shower products, Scrubs, Hand Washes
Fragrances: EDTs, EDPs, Roll-Ons
Home: Candle Holders, Diffuser Refills
L’OCCITANE Eco-Refills: All ranges

We currently do not accept these beauty empties:
Make-up products, hair styling products, toothpaste, mouth wash, feminine wash, nail polishes, nail polish removers, eye lotions, eye drops, hand sanitizers, ampoules, consumable products as well as any beauty product in an aerosol can.

Do note that our Beauty Advisors may choose not to accept any empties within their discretion, if the empty is deemed not possible to recycle or if the empty has not been properly cleaned and dried.

Do I need to empty and clean the product containers before dropping them off at the boutique?

Yes, please clean and dry the container (where possible, we understand some packaging are difficult to clean) and remove as much of the remaining product as possible. Do note that we may not be able to accept beauty empties that have not been cleaned and dried properly.

What is the reward system for this recycling programme?

For every full-sized beauty empty, you will receive 1 “stamp”. After every 10 stamps, you will receive a L’Occitane treat! There are 10 different gifts to collect. Gifts are available while stocks last.

How do I track my stamps and redeem my rewards?

To reduce paper usage, we use a digital recycling card instead. If you are not a L’Occitane customer, create a digital profile at Click Here and visit the store after 24 hours to deposit your empties. For a L’Occitane customer, an account will be created when you return your first beauty empty and you can log into your account 1 day after.

Once you have returned 10 empties, you are eligible to redeem a gift! The gift will be highlighted in green and is redeemable at any participating boutique.

Is there a limit to how many recycling cards I can complete?There is no limit. Once you finish 1 cycle of the recycling card, you can start another card and start collecting all 10 gifts again!

What does L'OCCITANE consider as full-sized beauty empties?

Body Care

Body Cleansers:  250ml & above
Body Scrubs: 200ml & above
Body Lotions: 200ml & above
Body Balms / Creams / Oil: 100ml & above
Deodorants: 50ml & above
EDTs or EDPs: 10ml & above
Body mists: 50ml & above

Hair Care

Shampoo & Conditioners: 250ml & above

Hair Masks: 200ml & above

Hair Oils: 100ml & above

Hair Mists: 125ml & above

Hair Tonics: 100ml & above

Hair Treatments: 75ml & above

Face Care

Face Cleansers: 100ml & above

Face Scrubs: 75ml & above

Face Toners: 200ml & above

Face Lotions: 100ml & above

Face Moisturizers: 30ml & above

Face Serum: 30ml & above

Face Masks: 65ml & above

Face Oils: 15ml & above

Other face treatments: 30ml & above

Sunscreen: 30ml & above

Face Mists / Spray: 50ml & above

Eye Care: 15ml & above

Shaving Gels: 150ml & above

Aftershaves: 75ml & above

Face / eye / lip make-up removers: 100ml & above

Lip care (in a tin only): 10g & above

Hand & Foot Care

Hand & Foot Creams: 30ml & above

Hand Washes: 300ml & above

Hand Scrubs: 75ml & above

Cuticle Oils: 7.5ml & above


Aromatherapy Essential Oils & Beauty Essential Oils: 10ml & above

Pillow Mists / Room Sprays :100ml & above

Diffuser bottles: 100ml & above

Candle jars: 140g & above

Eco-Refills: All sizes

Who is your recycling partner? 

We are working with Sahaas Zero Waste. We have chosen Sahaas Zero Waste, because they are a recognized recycling solutions provider that allows L’OCCITANE to track where our recyclables are. This way, our recycling efforts are always accountable. Sahaas Zero Waste in turn ensures that the recyclables are properly processed, depending on the material of recyclables collected.

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