Shipping policy

Shipping policy

  • Normally, purchase items will arrive within 7-8 working days upon order payment confirmation.
  • Purchases are only delivered to domestic pincodes covered our courier partners.
  • L'OCCITANE bears no responsibility for goods signed for by someone other than the designated recipient.
  • L’OCCITANE bears no responsibility for damage incurred to the products after delivery.
  • We do not ship internationally. If you wish to ship an order internationally, please visit our international portal at www.loccitane.com for a list of countries and their respective websites.

Security

All transactions at this online store are protected by Secure Sockets Layer (SSL) and Secure Data Encryption using a 1024-bit process. All credit card payments are processed in real-time for your security and immediate peace of mind. This transaction will appear on your bank statement as a payment to L'OCCITANE India Private Ltd.

Any information that you send to us is encoded with SSL encryption technology. This sophisticated encryption process ensures that prying eyes are unable to decode your personal data when it travels from your computer to ours, and from our computer to the bank's. You can tell whether your browser is in secure mode in the checkout by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window.