VIP Card Terms & Conditions

-          Points will not be granted with purchase amount settled by L’OCCITANE Gift Certificate or by purchase redemption from bonus points.

-          All accumulated points are valid for 1 year from VIP card date of issue . Any bonus points not redeemed will be forfeited.

-          VIP Card is valid for all L’OCCITANE stores in India (excluding airport, wholesale and department store counters)

-          Presentation of VIP card and verification of member’s name and ID number are required as identity proof upon redemption.

-          Rs. 300 will be charged to replace a lost/damaged card.

-          All the accumulated bonus points are non-transferable and cannot be exchanged for cash.

-          Once the transaction of point’s redemption has been made, it may not be cancelled and points deducted will not be reversed.

-          L’OCCITANE India Private Ltd reserves the right to alter the terms and conditions without prior notice and make final decision in the event of any dispute.