L'OCCITANE VIP MEMBERSHIP TERMS & CONDITIONS

  • HOW TO BECOME A MEMBER
  • To qualify as a L'OCCITANE VIP member, simply purchase a minimum of ₹5500 worth of products in a single receipt (valid in India only).

    • MEMBERSHIP
    L’OCCITANE VIP Membership is valid until reaching the second 31st March since the join / renewal date.

    Expired membership can be re-activated by spending ₹5500 in a single receipt. All previous excess reward points will not be reinstated.
              
    The L'OCCITANE VIP card is a lifetime membership card & is for points accumulation. The related benefits given to members are according to our latest rewards programme. It is not transferable and is for the exclusive use of the member and shall be under the care of the member at all times.
              
    Each memeber is entitled to only one VIP card. Any replacement of lost or damaged cards will be charged an administrative fee of ₹300.

    Members are responsible to notify L'OCCITANE India Pvt Ltd of any changes in name and/or address. Proof of changes to personal information is required.
           

    • REWARD POINTS
    Every ₹500 spent at L'OCCITANE earns you 1 point, excluding your initial purchase. (* Points will not be granted to purchase amount on          L'OCCITANE gifts/vouchers/coupons.)

    Points will not be awarded after the transaction is closed. In-store shoppers must present their L'OCCITANE VIP card at the time of purchase to accumulate points.

    Points are accumulated solely for discount redemption and are strictly non-transferable and cannot be exchanged for cash.

    Once the transaction of point’s redemption has been made, it may not be cancelled and points deducted will not be reversed.

    All accumulated points are valid for one year from VIP card's date of issue.

    Points not redeemed cannot be carrried forward & will automatically be forfeited.

    • POINTS REDEMPTION​

    In Store Shoppers  -Presentation of L'OCCITANE VIP card and identity card are required as identity proof during discount redemption.
               
    Online Shoppers - Online shoppers must mention in the comment box during the checkout for point redemption.

                 
    • GENERAL
    The company reserves the right to alter the terms & conditions without prior notice and make the final decision in the event of any dispute.
           
    The company is entitled, at any time in its absolute discretion, without providing any reason or notice to withdraw or terminate this programme.